This Privacy Policy describes how granted.gg ("we," "us," or "our") collects, uses, and shares your personal information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and handling your personal information responsibly.
Last updated: 01/08/2026
We collect several types of information from and about users of our Service: (a) Account Information: name, email address, and profile information you provide when creating an account; (b) Identity Verification Information: government-issued identification, Social Security Number (SSN) or Tax Identification Number, date of birth, address, and other information required for identity verification through Stripe Identity; (c) Payment Information: bank account details, payment method information, and transaction history (processed through Stripe); (d) Content Information: files, images, videos, and other digital content you upload; (e) Usage Information: how you interact with the Service, including links viewed, purchases made, and features used; (f) Device Information: IP address, browser type, operating system, and device identifiers; (g) Communication Information: emails, support requests, and other communications you send to us; and (h) Cookies and Tracking Technologies: information collected through cookies, web beacons, and similar technologies.
We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process transactions and facilitate payments between Buyers and Sellers; (c) verify your identity for compliance and security purposes; (d) communicate with you about your account, transactions, and the Service; (e) send you notifications about link views, purchases, and account activity (you can opt out of these in your account settings); (f) detect, prevent, and address fraud, security issues, and violations of our Terms; (g) comply with legal obligations and respond to legal requests; (h) analyze usage patterns to improve the Service; and (i) enforce our Terms of Service and other policies.
To enable Sellers to receive payments, we collect sensitive personal information including government-issued identification, Social Security Number (SSN) or Tax Identification Number, date of birth, address, and bank account information. This information is collected and processed by Stripe Identity and Stripe Connect, our third-party payment processors, in accordance with their privacy policies and applicable financial regulations. We do not store your SSN or full bank account details on our servers; this information is handled securely by Stripe. We use this information solely for identity verification, payment processing, and compliance with financial regulations.
We may share your information in the following circumstances: (a) With Payment Processors: We share payment and identity verification information with Stripe to process payments and verify identities; (b) With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as cloud storage (AWS S3), email services (Resend), and analytics providers; (c) For Legal Compliance: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others; (d) In Case of Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction; (e) With Your Consent: We may share information with your explicit consent or at your direction; and (f) Aggregated Data: We may share aggregated, anonymized data that does not identify individual users. We do not sell your personal information to third parties.
Content you upload is stored on Amazon Web Services (AWS) S3 servers. We use presigned URLs with expiration times to provide secure, time-limited access to purchased content. Buyers who purchase your content will have access to the content through these presigned URLs. We implement security measures to protect your content, but you acknowledge that no method of transmission over the Internet or electronic storage is 100% secure. We are not responsible for unauthorized access to your content that occurs due to security breaches or other factors beyond our control.
We send email communications for various purposes, including: (a) account verification and login codes; (b) purchase confirmations and access links; (c) notifications about link views and purchases (you can opt out in account settings); (d) wallet and payout notifications (you can opt out in account settings); (e) important account and security updates; and (f) marketing communications (you can opt out at any time). We use Resend for email delivery. You can manage your email preferences in your account settings.
We use cookies and similar tracking technologies to: (a) maintain your session and authenticate you; (b) remember your preferences and settings; (c) analyze how you use the Service; and (d) provide personalized content and advertising. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service. We may use third-party analytics services that use cookies to analyze usage patterns.
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically: (a) Account information is retained while your account is active and for a reasonable period after account closure; (b) Identity verification information is retained as required by financial regulations and Stripe's requirements; (c) Transaction records are retained for tax and accounting purposes as required by law; (d) Content you upload may be retained even after account closure if it has been purchased by others; and (e) We may retain certain information for longer periods if required by law or for legitimate business purposes.
You have certain rights regarding your personal information: (a) Access: You can access and update your account information through your account settings; (b) Deletion: You can request deletion of your account and personal information, subject to legal and contractual obligations; (c) Opt-Out: You can opt out of certain email notifications in your account settings; (d) Data Portability: You can request a copy of your personal information in a portable format; and (e) Correction: You can correct inaccurate information through your account settings. To exercise these rights, please contact us through the support channels provided on the Service. Note that we may retain certain information as required by law or for legitimate business purposes.
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.
The Service integrates with third-party services, including: (a) Stripe for payment processing and identity verification; (b) AWS S3 for content storage; (c) Resend for email delivery; and (d) NextAuth for authentication. These services have their own privacy policies and terms of service. We encourage you to review their privacy policies. We are not responsible for the privacy practices of these third-party services.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including: (a) the right to know what personal information we collect, use, and share; (b) the right to delete your personal information; (c) the right to opt out of the sale of personal information (we do not sell personal information); and (d) the right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us through the support channels provided on the Service.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on the Service and updating the "last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop using the Service and may terminate your account.
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the support channels provided on the Service.